Frequently Asked Questions

You can book an appointment at KJLux Auto by calling (469) 289-1291, using the online booking form at kjlux.com, or stopping by our shop at 1750 Briercroft Ct, Suite 120, Carrollton, TX 75006. We offer same-day and next-day availability for most services.

No. Walk-ins are welcome for our free multi-point safety inspection. However, calling ahead or booking online ensures we can get you in and out as quickly as possible. Use code SAFE when you arrive to redeem your free inspection.

Service times vary depending on the type of work. A standard oil change typically takes 30 to 60 minutes. Factory scheduled maintenance takes 1 to 2 hours. More complex repairs such as diagnostics, brake service, or engine work may take longer — KJLux will give you a realistic timeframe before work begins and keep you updated throughout.

Yes. KJLux offers complimentary Wi-Fi and beverages for customers who choose to wait at the shop. For longer services, we’re happy to discuss transportation arrangements — call us at (469) 289-1291 to ask about your options.

Bring your vehicle, your keys, and any service records you have on hand. If you have a dealership quote you’d like us to beat, bring that too. For warranty or insurance-related work, having your documentation available helps us process your service faster.

KJLux Auto services Audi, BMW, Mercedes-Benz, Lexus, Acura, Cadillac, Land Rover, Mini Cooper, Porsche, Volvo, Infiniti, and GMC. We specialize in European and domestic luxury vehicles and have brand-specific training, tools, and diagnostic software for each.

Yes. KJLux services European luxury brands including Audi, BMW, Mercedes-Benz, Land Rover, Porsche, Volvo, and Mini Cooper — as well as domestic luxury brands including Cadillac, GMC Denali, Acura, Lexus, and Infiniti.

Yes. KJLux regularly services luxury SUVs including the BMW X5, X3, and X7, Audi Q5, Q7, and Q8, Mercedes-Benz GLE, GLS, and G-Class, Lexus RX, GX, and LX, Cadillac Escalade, GMC Yukon Denali, Land Rover Range Rover and Defender, and Porsche Cayenne and Macan.

Yes. KJLux services luxury hybrid vehicles including the Lexus RX 450h, ES 300h, and NX 350h, Volvo XC60 and XC90 T8 Recharge plug-in hybrids, and Acura MDX Sport Hybrid. Our technicians are trained in hybrid drive systems, battery diagnostics, and regenerative brake service.

Yes. KJLux services high-performance luxury vehicles including BMW M-series (M3, M4, M5, X5M), Audi S and RS models, Mercedes-Benz AMG vehicles, Porsche 911 and Panamera, and Cadillac V-Series. Our technicians have the specialized training and tools required for performance-tuned engines, brakes, and suspension systems.

Yes. KJLux Auto guarantees to beat any dealership service quote on luxury car repair and maintenance. Our technicians use the same manufacturer-approved parts, fluids, and diagnostic technology as the dealership — at a significantly lower price. Bring us any dealer quote and we’ll beat it.

No. Under the Magnuson-Moss Warranty Act, you are not required to use a dealership for maintenance or repairs to keep your factory warranty intact. KJLux uses manufacturer-approved parts and fluids, follows factory service specifications, and provides full written documentation of every service performed.

Yes. KJLux provides a clear, itemized estimate before any work begins. We never start a repair without your approval, and we don’t add charges that weren’t discussed upfront. No surprises — ever.

KJLux offers a free 15-minute consultation to assess your vehicle and determine the appropriate diagnostic plan. In most cases, the diagnostic fee is applied toward the cost of the repair if you choose to have the work done at KJLux.

Yes. KJLux regularly offers specials including 10% off all services with code SERVICE10 and a free multi-point safety inspection with code SAFE. Visit our Specials page at kjlux.com/specials for current offers.

KJLux Auto is located in Carrollton, TX and serves luxury car owners throughout North Dallas including Carrollton, Plano, Frisco, Addison, Farmers Branch, Coppell, Irving, Lewisville, and The Colony — typically within a 20-mile radius of our shop.

Yes. KJLux Auto is located just minutes from Plano and Frisco via the Dallas North Tollway. Many of our most loyal customers drive from Plano, Frisco, and Allen because our service quality and pricing make the short drive more than worthwhile.

Yes. KJLux Auto is just a short drive from both Addison and Farmers Branch via I-35E or the Dallas North Tollway. We’re the closest trusted independent luxury auto shop for residents of both communities.

Yes. KJLux Auto is located in the heart of Carrollton, TX — making it the most conveniently located independent luxury vehicle repair shop for Carrollton residents who want dealership-quality service without dealership pricing.

KJLux Auto offers a full range of luxury vehicle services including oil changes, factory scheduled maintenance, brake service, diagnostics, A/C service, ceramic coating, detailing, hail and dent repair, glass repair, and window tint. We handle everything from routine maintenance to complex repairs.

Yes. KJLux performs factory scheduled maintenance for all major luxury brands — following each manufacturer’s exact service checklist for specific mileage intervals. This includes oil and filter changes, fluid inspections and top-offs, tire rotation, brake inspection, air filter replacement, and service indicator reset.

Yes. KJLux performs a wide range of engine and transmission repairs including oil leak repairs, timing chain and belt service, water pump replacement, thermostat service, transmission fluid and filter changes, and torque converter diagnostics. Contact us at (469) 289-1291 to discuss your specific repair needs.

Yes. KJLux offers premium detailing and paint protection services including full interior and exterior detailing, ceramic coating, and window tint. These services are available for all luxury vehicles and are performed using professional-grade products appropriate for high-end vehicle finishes.

KJLux specializes in paintless dent repair (PDR) and hail damage repair — which preserves your vehicle’s original factory paint. For major collision repairs requiring structural work or full repainting, we recommend consulting a certified collision center. Call us at (469) 289-1291 and we’ll help point you in the right direction.

KJLux Auto backs every repair and maintenance service with a 36-month/36,000-milenationwide warranty. This means if a covered repair has an issue within 36 months or 36,000 miles — wherever you are in the country — you’re protected.

Yes. KJLux uses OEM-grade parts that meet or exceed manufacturer specifications for all luxury brands. For certain repairs, we can also source genuine OEM parts at your request. We never use low-quality after market parts on luxury vehicles.

Every vehicle at KJLux is serviced by an ASE-certified technician using brand-specific diagnostic tools and manufacturer-approved parts and fluids. We perform a multi-point inspection with every service, document all work completed, and do a final quality check before returning your vehicle.

Yes. KJLux Auto is a fully insured automotive repair facility. Your vehicle is covered while it is in our care. If you have questions about our coverage, call us directly at (469) 289-1291.

Yes. KJLux Auto has an extensive collection of verified customer reviews on Google. You can read reviews at kjlux.com/reviews or search for KJLux Auto on Google Maps. We’re proud of our reputation for honesty, transparency, and expert care.